The root cause: AI needs read/write access to do its job
Enterprise AI applications such as billing automation, customer care, transaction processing and rate planning need read/write access to your databases and systems of record to do anything useful.
That access is also the source of a critical, often overlooked risk. AI systems are complex and non-deterministic. The gap between "the AI writes the right thing" and "the AI corrupts your customer database" can be a single unexpected edge case.
AI technology cannot guarantee zero data corruption or loss. The question is not whether it can happen; it is how you architect against it.